Privacy Policy

1. Information We Collect

We collect both personal and non-personal information in the following ways:

a. Information You Provide to Us

• Name, email address, phone number, and other contact details when you fill out forms or contact us.
• Billing and payment information if you enroll in our services.
• Any other information you provide when signing up for our services or communications.

b. Information Collected Automatically

• Device & Browser Information: IP address, OS, browser type.
• Usage Data & Pages Visited: Time spent on the site, clicks, and interactions.
• Cookies & Tracking Technologies: Used for analytics and improving user experience.

2. How We Use Your Information

We use the information collected to:

• Provide and improve our energy services.
• Process transactions and manage customer accounts.
• Respond to inquiries and provide customer support.
• Send promotional offers, service updates, and marketing communications (you may opt out anytime).
• Improve website functionality, security, and user experience.
• Comply with legal and regulatory requirements.

3. How We Share Your Information

We do not sell or rent your personal information. However, we may share your information in the following cases:

• Service Providers: Third-party vendors for analytics, billing, and marketing.
• Legal Compliance: When required by law or to protect our rights.
• Business Transfers: In case of a merger or sale of assets.

4. Your Choices & Rights

You have the following rights regarding your personal data:

• Access & Correct: Request changes to your personal data.
• Opt-Out: Unsubscribe from marketing emails or delete your data.
• Cookie Control: Adjust browser settings to refuse cookies.

For any privacy-related requests, contact us at enrollments@powerchoiceenergy.com.

5. Data Security

We implement industry-standard security measures to protect your data. However, no method of transmission over the Internet is 100% secure. We recommend taking precautions to protect your personal information.

6. Third-Party Links

Our Website may contain links to third-party websites. We are not responsible for their privacy practices, so we encourage you to review their policies before sharing information.

7. Children's Privacy

Our services are not directed at children under 13, and we do not knowingly collect information from them. If we learn that a child has provided personal information, we will take steps to delete it.

8. Changes to This Privacy Policy

We may update this Privacy Policy from time to time. Any changes will be posted on this page with the updated effective date. Continued use of our Website after changes means you accept the revised policy.

9. Contact Us

If you have questions, contact us at:

PowerChoice Energy
Email: enrollments@powerchoiceenergy.com